Compart - Document- and Output-Management

DocBridge® Pilot

Create a Central Document Distribution Hub for all Physical and Electronic Channels

At a Glance
Why DocBridge?
  • Omnichannel Capability
    Control your entire document volume via a central output hub - detailed according to individual preferences.
  • High Format Diversity
    Regardless of the tools with which you create your documents: DocBridge® Pilot converts each document delivered to the desired output format for electronic digital and print media alike.
  • Bundling, Householding, Sorting
    Combine various individual documents and communications according to easily definable criteria and sort and bundle, for example, for postage-optimization.
  • Tracking
    Easily monitor all document production, including printing, enveloping and shipping. Corresponding extensions of DocBridge® Pilot provide the required reports and status messages.
  • Automated Insert Management
    DocBridge® Pilot enables you to add both printed and digital inserts to your communication cost-effectively, rule-based, and fully automated.
  • Centralization and Transparency
    DocBridge® Pilot is a hub for Customer Communication so that document production in the company can be completely controlled, measured, tracked and monitored.
  • Performance
    DocBridge® Pilot quickly and reliably processes large amounts of data, even in the most complex environments and processes, and supports all standard document formats (AFP, PDF, PCL, PostScript, etc.).
  • Scalability
    The power of DocBridge® Pilot can be changed by virtualization of servers within the corporate network, that is, computing capacity is adjusted according to the shipment volume. We can grow with you as you extend beyond your original footprint.
  • Postage Optimization
    For shipments, DocBridge® Pilot takes into account the quantities or weight limits defined for a particular postal rate. In this way, the total postage costs can be optimized.
  • Integration of new Channels
    DocBridge® Pilot has various interfaces to connect digital and physical channels. As new channels are added according to customer preferences, we help you keep up with the rapid pace of change.
  • Graphical Configuration Interface
    According to the requirements of document processing in the company, the processes can be easily configured on a graphical user interface (GUI).
At a Glance

Take a look at the graph beneath illustrating a central Omnichannel Output Management System (OMS)
with postage optimization, IT franking, insert management, mail tracking, mail bundling, reprint and more.

Why DocBridge?

DocBridge® provides high-performance, platform-independent and scalable software solutions for omnichannel customer communication and document management.

  • Experts for Omnichannel Document and Output Management
  • Bridge between the analog and digital document world
  • Digital first: state of the art document generation focused on electronic communication
  • Proven expertise in quality assurance, document conversion and mail bundling/postage optimization
  • Wealth of technology and consulting know-how for batch and individual processing

Headquartered in Germany, the company has been a market presence for 30 years, with subsidiaries and a network of partners in Europe, Africa, and North and Latin America.

Compart helps businesses create, produce and distribute documents using applications for compliant and efficient processing of large volumes of data in batch as well as transaction processes.

The DocBridge® product family that Compart develops, sells and supports covers the document and output management process from start to finish: creation, preparation, and output of information on every physical and electronic channel.

The company enjoys a reputation as a trendsetter worldwide. More than 1,500 customers from a wide range of industries in over 50 countries (including banks, insurance companies, energy suppliers, telecommunications companies, print service providers, public administrations, logistics, and healthcare) use Compart applications.

A central Omnichannel Output Management System (OMS) with postage optimization, IT franking, insert management, mail tracking, mail bundling, reprint and more.

DocBridge® Pilot is a product of the DocBridge® Production Suite

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Centralized Customer Communication Hub: Output Management with Flexible Options for all Media/Devices/Channels

DocBridge® Pilot is a scalable, cross-platform software that manages all the typical operations of output management (post-composition), including transactional mailing, archiving and post-press processing (modification, conversion, bundling / sorting, insert control, barcode application, output, enveloping / franking ). It serves all physical and electronic communication channels and offers various options for monitoring, tracking and tracing (monitoring, reporting, tracking / tracing, measuring).

It provides features for the compilation and output of the documents as they are created, assembled and sent and automatically considers various postage discounts by means of a postage optimization module.

DocBridge® Pilot:
Next Generation Output Management Software

A turntable for document output across all channels.

Output Management Software UI - User Interface

Our Software: Main Functions and Concept

Architecture and Components
Advanced Features
Supported Formats
Architecture and Components

DocBridge® Pilot

DocBridge® Pilot decouples content and format. After composition, the documents are first analyzed and all relevant information for further processing is extracted and stored as metadata (eg contents of NOPs and TLEs in AFP data streams) ) or of accompanying data streams (CSV, XML, SQL queries).

Output Management Software Architecture:

While DocBridge® Pilot maps the documents to a central mailing hub, the metadata is stored in a relational database.

To create the desired capabilities, a set of functions can be configured in each job including sorting, merging / separating, converting and bundling documents, enriching with additional information such as DataMatrix, OMR, logos, and advertising messages.

Depending on the configuration, all processing steps can be automated or initiated by the user (administrator, head of output management) as needed to meet SLAs. For example, bundle documents of various origins and formats into one shipment to optimize postage costs, and assemble and optimize shipments according to desired criteria in one job (including pre-sorting / consolidating mass mailings.)

The way in which a document type is to be processed is configured by means of a graphical user interface (GUI).

Due to the omnichannel capability of DocBridge® Pilot, all physical and electronic channels can be controlled automatically (print, web, archive, mobile devices, e-mail / secure mail, etc.)

Advanced Features

What can DocBridge® Pilot do?

  • Mix, modify, split and convert
    documents of any type and format
  • Preparation of documents
    for output on all common physical and digital channels including archiving and mobile devices
  • Bundling documents
    to postage optimized shipments
  • Comprehensive
    transactional supplement control
  • Electronic franking
    IT franking
  • Scheduler
    Workflow for the automation of process chains
  • Automated
    return processing
  • Flexible reprinting
    for defective productions and returns (reprint)
  • Accounting
    collection of all cost-relevant data and evaluation in various accounting systems
  • Automatic
    overlay conversion
  • Web service interfaces
    with support for service-oriented architectures
    Pretty much anything else you want–our API-driven "handlers" are highly customiziable and we have experts on hand to help you achieve your objectives.

Latests Releases

The DocBridge® family of products evolves on a regular basis to meet the latest standards, meet customer needs, and deliver future-proof innovation.

All current and past releases can be found in the customer area.

  • Current release:
    DocBridge® Pilot 4.1.5
Supported Formats

Supported Input and Output Formats

  • AFP
  • HTML
  • PostScript
  • SVG
  • Rasterformate
  • PDF
  • PCL 6
  • IPDS
  • PCL 5
  • (see Compart Matrix)

Do you have questions?
We can help


1 ThyssenKrupp Steel Europe
2 Swedish Police
3 Local Government
4 arvato Bertelsmann
1 ThyssenKrupp Steel Europe
High Level of Automation and Low Risk of Errors

When thyssenkrupp Steel Europe AG brought its output management (OM) back into house in 2015, this meant a fundamental structural change: Instead of a classic printing company, a Group-wide "competence center for print and digital media" was created, thus laying the foundation for the multichannel document processing.

In addition to five-digit postage savings, the Group achieved one thing above all else: establishing itself as a professional service provider for output management.

"The risk of swapping jobs, printing documents incorrectly or sending them incorrectly is close to zero on DocBridge Pilot."

Oliver Helfrich thyssenkrupp Steel Europe AG
Oliver Helfrich
thyssenkrupp Steel Europe AG


2 Swedish Police
Centralized Printing with Automated Presorting of Mass Mailings

With the establishment of a central pressure center in Kiruna, the Swedish police (Polismyndigheten) creates the basis for transparency and cost reductions in their document processing.

  • 3.7 million shipments with approximately 17 million document pages annually
  • Lower postage costs through automated pre-sorting
  • Control of print jobs in terms of optimal capacity utilization
  • Higher transparency in document processing (which jobs are/were processed in a certain period of time, where there are bottlenecks, were all documents processed with great impact, were there incidents?)


Swedish Police Authority
Swedish Police Authority


3 Local Government
Electronic Dispatch by Certified Delivery Service

The state establishes a dual transit system and thus lays the foundation for a multi-channel, centralized output management system: digital documents are sent either by e-mail or via a certified electronic delivery service sent to the recipient by post. Central hub: DocBridge® Pilot.

"The performance and reliability is extraordinary, considering that the Compart software handles even very complex data structures and different formats confidently."

Franz Koch Provincial Government Burgenland
Franz Koch
Provincial Government Burgenland


4 arvato Bertelsmann
Performance Increase through Scaling

Arvato direct services Gütersloh GmbH has set its output management to a higher technological and organizational level.

Today, arvato processes four times the amount of mail in the same time compared to before - thanks to the almost unlimited scaling capabilities of DocBridge® Pilot. The software enables high performance parallel processing of complex jobs.

"The scalability of the software is almost unlimited, so even if the customer increases their shipment volume even further, we need not worry."

Oliver Simon arvato
Oliver Simon


Automated Output Management and Established Internal Document Review

With the combination of printing and job processes, GmbH achieves a previously unattained high level of automation in document production. At the same time, it establishes a high degree of production security by establishing an internal test and approval authority, which also benefits customers, partners and external service providers.

"Above all, the professional handling with different input and output formats can be implemented very well with DocBridge Pilot."

Holger Schwarz
Holger Schwarz


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